Shafaiza.com follows a fair and transparent return and refund policy to ensure customer satisfaction.
Return Policy
Return requests must be made within 7 days of delivery
Products must be unused, undamaged, and in resalable condition
Original packaging and tags must be intact
Non-Returnable Items
Used or damaged products
Products damaged due to customer misuse
Discounted or promotional items (unless stated otherwise)
Refund Process
Once the returned product is received and inspected, refunds will be processed within 7–10 working days via bKash, Nagad, or bank transfer.